Sage Abra, along with its companion Sage HRMS, is one of the most popular and trusted human resources management systems on the market today, serving more than six million customers worldwide. No other management system responds to the needs of growing businesses as well as Sage Abra. Sage Abra HRMS helps businesses manage payroll, integrate new hires into the workplace, monitor worker performance, and facilitate employee benefit selection and maintenance. Like any software, however, there can be a bit of a learning curve, so when adopting Sage Abra, it’s important to also determine where you will get Sage Abra support.
Why is Sage Abra HRMS so Important?
As a company, Sage prides itself on being responsive to customer needs and soliciting feedback on new features. Each version of Sage contains numerous new improvements, included many created based on features suggested by clients and customers. While Sage’s penchant for making frequent changes to their software demonstrates their commitment to giving customers a useful, valuable product that reflects their needs, it also increases the need for Sage Abra support.
Some of the most common reasons users require Sage Abra are:
- Transferring data from Sage Abra to Sage HRMS
- Creating entries for new employees
- Managing payroll
- Assisting employees in selecting benefits
- Using the Cyber Recruiter function
Where Can I Get Sage Abra Support?
Sage sells its own Sage Abra support plans, which are known as Sage Business Care, through its website. However, due to the cost of plans, many businesses choose to get their Sage Abra support elsewhere, through third-party businesses like us.
Getting your support directly through Sage can be useful because you are dealing with the same company who developed the software, but on the other hand, their resources are often spread thin by serving such a large customer base. By obtaining Sage Abra technical support through a third-party company like us, you can guarantee that you are getting a more personalized experience from a support professional who is getting to know you and your business’ needs individually, not just treating you as a ticket that needs to be resolved as fast as possible.
In fact, We as a third party technical support company can provide Sage Abra support that not even Sage itself can match. These features include:
- Complete custom installation of hardware and software
- Alerting you to upgrades as they are released
- Assisting in installing upgrades
- In-person support for technical challenges
- Optimization of your Sage Abra database
- One-on-one training for all human resources representatives
The Benefits of Sage Abra Customer Support
Developing a Sage Abra support plan is key to the success and growth of any business using the Sage Abra suite. Without a designated support system in place, a business is vulnerable to payroll or benefit errors that could potentially damage company reputation and employee morale while also opening the door for litigation.
By selecting a trustworthy provider of Sage Abra support, a business can ensure continued smooth operation of their human resources department for years to come. With Sage Abra backed by a skilled, reliable support team, businesses can stop worrying about HR problems and focus on moneymaking solutions.